運送政策
Order Processing & Shipping
Under normal circumstances, orders will be produced within 2 to 7 days and shipped by our partnered logistics company within 2 to 3 days after production is completed.
Since our products are made to order, with many being handcrafted, additional time is required for production and shipment.
The shipping time for each order may vary. If you wish to obtain specific shipping details for your order, please contact us for further information.
Logistics & Transportation
Logistics Providers
All orders will primarily be shipped via air freight, unless the destination cannot be reached by air.
Our partnered logistics providers will select the most suitable international and local shipping services based on the destination and transportation conditions.
• Orders to Europe and Vietnam are generally shipped via FedEx.
• Orders to the United States and certain other countries are generally shipped via UPS.
• Orders to Thailand, Singapore, and Malaysia are typically handled through transshipment logistics + local courier delivery.
• Orders to Mainland China, Hong Kong, Macau, and Taiwan are generally delivered via SF Express.
Important Notice:
We primarily use duty-paid shipping services. In some cases, packages will first be shipped via our transshipment logistics provider to the destination country (this part of the transit may not be trackable) before being handed over to the local courier for final delivery.
Estimated Delivery Time
All orders are shipped from Mainland China. The delivery time varies by destination, typically ranging from 3 to 10 days.
Below are estimated shipping timeframes for selected regions:
• Europe (France, UK, Germany, etc.): 4-8 days
• United States: 4-7 days
• Asia-Pacific (Japan, South Korea, etc.): 3-6 days
• Mainland China, Hong Kong, Macau, Taiwan: 1-4 days
Shipping Fees & Taxes
The shipping cost displayed on the order page is an estimated shipping fee. In most cases, it is lower than the actual shipping cost, and we cover part of the shipping expenses. However, if the actual shipping cost significantly exceeds the estimated amount, we may contact you to discuss additional payment for shipping.
Please note:
•Product prices on this website do not include taxes (except for Japan, where taxes may be included).
• As our shipping method generally uses duty-paid logistics, in most cases, you will not need to pay additional customs duties. However, customs regulations vary by country, and if you are required to pay duties, please follow the instructions of your local customs authority to complete the payment.